OYouTubers.com Refund Policy
Our Commitment to Your Satisfaction
At OYouTubers.com, we strive to provide exceptional YouTube growth services that exceed your expectations. However, we understand that sometimes things don’t go as planned. That’s why we offer a comprehensive refund policy designed to ensure your complete satisfaction.
Eligibility for a Refund
To be eligible for a refund, the following conditions must be met:
- Timeframe: You must request a refund within 30 days of your initial purchase.
- Service Delivery: The service must not have been fully delivered. If we have already begun delivering views, subscribers, or other engagements, a full refund may not be possible.
- YouTube Compliance: Your YouTube channel must not have violated YouTube’s terms of service. If your channel is penalized or banned due to policy violations, we cannot issue a refund.
Refund Process
If you meet the eligibility criteria, please contact our customer support team within the 30-day window. Provide the following information:
- Your order number
- A detailed explanation of why you are requesting a refund
- Any relevant screenshots or evidence supporting your claim
Our team will review your request and determine if it qualifies for a refund. If approved, the refund will be processed within 7 business days and credited back to the original payment method used.
Exceptions to the Refund Policy
We reserve the right to deny refund requests in the following circumstances:
- Terms of Service Violations: If you have violated our Terms of Service, including but not limited to engaging in fraudulent activities, spamming, or copyright infringement.
- Multiple Refund Requests: If you have made multiple refund requests for similar services within a short period.
- Abuse of Refund Policy: If you have attempted to manipulate or exploit our refund policy.
Additional Considerations
- While we strive to process refund requests promptly, please note that the actual refund time may vary depending on your payment processor’s policies.
- If you are experiencing issues with your YouTube channel that are unrelated to our services, we recommend contacting YouTube’s support team directly for assistance.
Contact Us
If you have any questions about our refund policy or wish to request a refund, please contact our customer support team at info@oyoutubers.com. We are committed to resolving your concerns and ensuring your satisfaction with our services.